Terms & Conditions

1. Acceptance of Terms

  • By accessing and using the Flexible Neon website (hereinafter referred to as "the Website"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Website.

2. Use of the Website

  • a. You must be at least 18 years old or have the legal capacity to enter into a contract to use this Website.
  • b. You agree not to use the Website for any unlawful purpose or in any way that may impair the functionality or security of the Website.

3. Privacy Policy

  • a. Our Privacy Policy governs the collection and use of your personal information on the Website. By using the Website, you consent to the terms of our Privacy Policy.

4. Orders and Payments

  • a. All orders placed through the Website are subject to acceptance by Flexible Neon. We reserve the right to refuse or cancel any order for any reason at our discretion.
  • b. Prices, products, and availability are subject to change without notice.
  • c. Payment must be made in full at the time of ordering, and we accept payment through our designated payment gateway.

5. Shipping and Delivery

  • a. We use Star Track for business-to-business deliveries and Australia Post for residential deliveries. Shipping costs and estimated delivery times will be provided at the time of purchase.
  • b. We are not responsible for any delays or issues that may arise during shipping. Please refer to our Shipping Policy for more details.

6. Returns and Refunds

  • a. Please refer to our Return and Refund Policy for information on returning products and requesting refunds.

7. Intellectual Property

  • a. All content on the Website, including but not limited to text, images, logos, and designs, is protected by intellectual property laws and is the property of Flexible Neon or its licensors.

8. Limitation of Liability

  • a. Flexible Neon shall not be liable for any indirect, incidental, special, or consequential damages, including, without limitation, lost profits or data, arising out of or in connection with the use or performance of the Website.

9. Termination

  • a. Flexible Neon reserves the right to terminate or suspend your access to the Website, at our sole discretion, without notice.

10. Changes to Terms and Conditions

  • a. Flexible Neon reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. It is your responsibility to review these terms regularly.

Need More Help?

We are here to help! Just look at the contact us page. You can either chat to one of our staff members over the phone

0439 392 233.

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